Privacy Policy

Your privacy and security is important to us. By providing any personal information that is collected from you, you consent to the collection, our practices in relation to the ways in which we store, and handle and the use and disclosure of, your personal information held by us, our under our control, as described in our privacy policy.

References to ‘’, ‘Bidvino’, ‘we’, ‘us’, ‘our’ and other similar terms is, in each case, a reference to Bidvino (HK) Limited trading as Bidvino.

Unless legally required by a court order, we will not share your personal information with any other third party. Our privacy policy is detailed below but does not govern the terms of our relationship or constitute any representation or warranty. The terms of our relationship are governed by our Bidvino Terms and conditions.

1. Personal Information

When using our site, we require you to give us contact information, including your mailing address and your email address, and valid credit card details. If you choose to receive emails from us through our Opt-in option, we will use this data to send you information about our auctions, offers and other news. We may also use this information to charge you if you acquire wines through our auctions and website. We may also occasionally use your contact information to send you information about business partners we may have.

2. Opt-in Option is an Opt-in website which means that it is up to you to choose whether or not you want to receive promotional emails from us. This may include weekly auction emails and emails about special offers that may be of interest to you. You may change your email preferences at any time by going to the ‘My Account’ section and updating your account details. You may also contact our Customer Service department to change your email preferences. will never intentionally send Unsolicited Commercial Email (UCE) or SPAM. If you suspect a problem or have any questions about this policy, please contact us at

3. Cookies

Our site uses cookies. We use cookies to preserve your status, to deliver content specific to your interests, and to track usage data for analysis.

>We use Google Analytics to track anonymous usage data. We then perform analysis on the information collected to help us improve the website experience. Google Analytics also uses cookies to collect information in an anonymous form. For further information please see the following overview of Google Analytics privacy information:

You may choose to opt-out of anonymous usage tracking via Google Analytics. If so, please see the following:

This site may contain links to other websites. is not responsible for the privacy policies or the content of such sites and expressly disclaims all responsibility and liability for them.

4. Information Requested by Third Party

We will not supply any information concerning you to unaffiliated third parties. However if required by law to comply with legal obligations, such as through subpoenas, warrants or court orders we will provide access to personal information or to process and protect our rights and property. In the event of a concern regarding physical safety or other special circumstances, we may also make user information available or trace IP addresses.

5. Security

This site has security measures in place to protect the loss the information under our control.

Although we have taken extensive measures to protect your information none of these measures are absolutely safe or unconditionally guarantee that there may not be loss, misuse or alteration of information. Therefore, it is important that all users exercise caution while using our site.

We have a number of measures including firewall protection, password encryption, and restricted server access. The physical server hosting the site is also secured from the public.

The confidential information entered on this site is secured from access by unauthorized parties. There are a number of measures we have taken including the provision of multiple level password protection, encryption and other internal processes designed to prevent unauthorized parties obtaining our users' personal information. We also use the standard SSL mechanism for securing sensitive data traffic and our data is backed up regularly.

Although we make effort to protect our users' information and privacy, it is not possible to guarantee the security of any information you disclose online, and you do so at your own risk. You acknowledge that you are aware of security and privacy limitations when using our site. These include but are not limited to the limitation of security, privacy and authentication measures and features in this system and that data or information on the site or server may be subject to hacking, password theft, electronic fraud and contamination by viruses.

6. Minors

Users of our site are required to verify that they are 18 or older when they register. None of our products or services are intended for use by anyone under the age of 18 years. Therefore we do not knowingly collect or distribute any information, of anyone under 18 years of age.

7. Privacy Statement Updates intends to comply with industry privacy codes that apply to our businesses, as and when they are developed.

We reserve the right to amend our Privacy Policy if we make any changes to the way we collect, use or disclose personal information. If at any point we decide to use or disclose personal information in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we use your personal information in this different manner. We will only use personal information in accordance with the Privacy Policy that applied when the personal information was collected.

These amendments will take effect from the time of posting and we remind and encourage you to check back from time to time for any amendments.